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Important information for your use of our website.
Linda Patterson Holdings, LLC dba Patterson-Insurance (“Company,” “Patterson-Insurance”, “we,” or “our” or “us”) are committed to protecting your privacy. This SMS Messaging Privacy Policy (“Policy”) governs how we collect and use information about you in relation to Patterson-Insurance text message marketing program(s) (the “Messaging Service”), which we make available to you through a third-party service provider.
By using the Messaging Service, you agree to the terms of this Policy. In our sole discretion, the Company reserves the right to modify or change this Policy at any time with or without prior notice to you. This Policy and any changes are effective as soon as posted and supersede any prior Policies. Your continued use of the Messaging Service following the posting of any changes to the Policy constitutes
your full acceptance of those changes.
Collection of Information
Through your use of the Messaging Service, we may receive personal information from our third-party service provider. “Personal Information” is information that individually identifies you, such as the mobile phone number you provided when signing up for the Messaging Service, any user or screen name that you select in connection with the Messaging Service, any comments or feedback regarding the Messaging Service that you may send to us, or any other information that you choose to include in messages you send through the Messaging Service. When you send messages via the Messaging Service, we may also collect your messaging history and any information included in those messages.
We may also collect Personal Information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on your device’s hard drive or memory. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as reminders).
We may also collect your contact information if you contact us with questions about the Messaging Service or customer service.
Use of Information
We use Personal Information to deliver, analyze, maintain, and support the Messaging Service. We may also use Personal Information to enhance the Messaging Service’s features and customize and personalize your Messaging Experience.
Customers’ SMS activity and phone numbers will not be shared, sold, and/or rented with third parties unless mandated by Federal and/or State Law and/or legal subpoena(s). SMS opt-in and Phone numbers for SMS will not be shared with third parties and affiliates for marketing purposes.
Sharing of Information
Patterson-Insurance will not rent or sell your Personal Information to other companies or individuals unless we have your consent. We may use or disclose Personal Information in any of the following limited circumstances:
- We have your consent.
- We need to enforce our Terms of Service.
- We provide such information to trusted businesses or persons to process Personal Information on our behalf or provide the Messaging Service to you. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in
compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Patterson-Insurance is not accountable in any way for any liability or reimbursement. - We provide Personal Information to a company controlled by, or under common control with, Patterson-Insurance for any purpose permitted by this Policy.
- We transfer Personal Information about you if the Company or its assets are acquired by or merged with another company.
- We believe disclosure of Personal Information is necessary or appropriate to (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
Protection of Information
Patterson-Insurance takes a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access.
Unfortunately, no online activity can be guaranteed to be 100% secure. You should note that in using the Messaging Service, your information will travel through third-party infrastructures that are not under our control (such as a third-party provider’s SMS delivery platform or your carrier network).
While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. By using the Messaging Service, you agree that Patterson-Insurance is not liable for unintentional disclosure and will hold us, heirs, assigns, board members, employees, and/or officers blameless in perpetuity.
Privacy
Data obtained from you in connection with this text messaging service may include your mobile phone number, your wireless provider’s name, the date, time, and content of your messages and other information you provide to Patterson-Insurance as part of this service. Patterson-Insurance may use this information to contact you and provide services you request from Patterson-Insurance. If you have
questions regarding our privacy practices, please read our Privacy Policy at patterson-insurance.com/privacy-policy/
Messaging and data rates may apply for any messages sent to you from us and to us from you. You are not required to “opt-in” for any reason(s) to purchase insurance product(s) from Patterson-Insurance and/or any of the companies that we may represent. If you have questions about your text or data plan, it is best to contact your wireless provider.
Children and Intended Audience
The Messaging Service is not intended for children under 16, and Patterson-Insurance does not knowingly collect information from children under the age of 16.
Children aged 16 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Messaging Service, you are representing that you are at least 18 years of age, or that you are at least 16 years old and have your parents’ permission to use the service.
Patterson-Insurance requires that users of the Messaging Service be limited to US residents only.
Your Rights
You have the right to access, correct, verify, change, or remove your personal information collected for
SMS purposes. You are not required to “opt-in” for any reason(s) to purchase insurance product(s) from Patterson-Insurance and/or any of the companies that we may represent. If you choose to “opt-in” for our SMS reminders regarding your policy(s), please note that we may need your permission. If you have questions about your text or data plan, it is best to contact your wireless provider. You can opt-out of our SMS program at any time by following the opt-out instructions provided in our SMS messages.
Retention of Information
We retain your Personal Information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your Personal Information as necessary to resolve disputes, protect us and our customers, and enforce our agreements and/or as required by law.
Choices and Controls
Consent to receive automated text messages is not a condition of any purchase. You can opt out of receiving further text messages via the Messaging Service by responding “STOP” at any time.
Additional Support
If you are experiencing any problems with the Messaging Service, please contact us at info@patterson-insurance.com with details about your issue.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. We may notify you of any changes by posting the new policy on our website. Patterson-Insurance may revise, modify, or amend these SMS Terms at any time. Any such revision, modification, or amendment shall take effect when it is posted to the Patterson-Insurance website.
You agree to review these SMS Terms periodically to ensure that you are aware of any changes. Your continued consent to receive Patterson-Insurance text messages will indicate your acceptance of those changes.
Legal Disclaimer
This SMS Privacy Policy is not legal advice. Please consult with your legal counsel to ensure compliance with applicable regulations.